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The Dreaded Client Statement
As an esthetics professional, if you have been doing chemical peels for any period of time, you will eventually have a client say this dreaded statement:
" nothing happened", "my skin did not peel".
Almost every beauty therapist, who performs chemical peels and exfoliation treatments, has had this happen. As an esthetic professional you know that "something" did happen. The situation can and does feel somewhat uncomfortable and you feel as a professional that you are being questioned about your skill.
Let's examine why the client states "nothing happened" or "my skin did not peel'.
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